Questions, answered

Rivvet is an all-in-one platform that helps residential trades manage quotes, jobs, milestone approvals and payments. It also lets eligible trades take up to 80% of their approved earnings straight away, helping improve cash flow without waiting weeks to get paid.

Rivvet is built for residential trades, including builders, plumbers, electricians, decorators, roofers, landscapers, carpenters and other home improvement professionals. Whether you're a sole trader or growing business, Rivvet is designed to simplify payments and improve cash flow.

Rivvet offers a Free plan alongside paid subscriptions with additional features and benefits. You can start for free and upgrade whenever your business grows.

Yes. Our Free plan includes everything you need to start managing jobs, milestones and payments. Paid plans unlock additional features and higher usage limits.

Yes. You can upgrade, downgrade or cancel your subscription at any time.

When your homeowner approves a milestone, payment is processed securely through Rivvet. If you're eligible, you can also take your approved earnings straight away rather than waiting for the homeowner's scheduled payment date.

Rivvet pays you up to 80% of a stage your homeowner has already approved, before their payment date — money you've earned, in your account sooner. It's designed to help improve cash flow so you can keep projects moving and take on more work. Subject to eligibility and approval.

Their payment clears what Rivvet has already paid you, plus the fee, and the balance is settled to you — there's nothing separate to arrange. If your homeowner doesn't pay, you're responsible for paying it back to Rivvet.

You're paid early for work you've already finished and your homeowner has approved — not borrowing against work you haven't done. It is money you're responsible for, though: it's cleared out of your homeowner's payment when it arrives, and if they don't pay, you pay it back to Rivvet. Rivvet Pay is offered with appropriately regulated financial partners.

Eligible trades can access up to 80% of approved earnings, depending on their available limit and account status.

A simple, transparent one-off Rivvet fee of 3% applies each time. You'll always see the exact cost before confirming your request — there are no hidden fees.

Eligibility depends on several factors, including your account history, approved milestones, available limit and other risk assessments. Not every request can be approved.

Yes. You decide how to structure your project into milestones, allowing homeowners to approve work as it's completed rather than waiting until the end of the project.

The homeowner can leave feedback explaining their concerns. Both parties can communicate through Rivvet and provide supporting information to help resolve the issue.

Yes. Rivvet uses trusted payment providers and industry-standard security to protect your payments and information.