Everything trades ask us, grouped so you can find your question quickly. If yours isn't here, email trade@rivvet.co.uk.
Rivvet is a job management platform for residential trades: quotes, staged jobs, photo evidence and milestone approvals in one place. A single source of truth for the work, shared with your homeowner.
Rivvet is built for residential trades, including builders, plumbers, electricians, decorators, roofers, landscapers, carpenters and other home improvement professionals. Whether you're a sole trader or growing business, Rivvet keeps every job clear, evidenced and on the record.
Rivvet offers a Free plan alongside paid subscriptions with additional features and benefits. You can start for free and upgrade whenever your business grows.
Yes. Our Free plan includes everything you need to start managing jobs and milestones. Paid plans unlock additional features and higher usage limits.
Yes. You can upgrade, downgrade or cancel your subscription at any time.
You do, with your homeowner, before the work starts. Each milestone says what's included and what finished looks like, so approval is a decision about evidence, not a negotiation from memory.
When a milestone is complete you submit it with its photos and video. Your homeowner reviews the evidence in the app and approves in a tap, or asks a question against the stage before they do.
For every milestone: what was agreed, the photo and video evidence, the questions and answers, the approval and when it happened, one shared view both sides can check during the job and after it.
They can say why, against the stage, and you answer in the same place with the evidence beside it. Nothing goes on the record as approved until it's resolved, that protects both of you.
Yes. You decide how to structure your project into milestones, allowing homeowners to approve work as it's completed rather than waiting until the end of the project.
The homeowner can leave feedback explaining their concerns. Both parties can communicate through Rivvet and provide supporting information to help resolve the issue.
Yes. Rivvet uses industry-standard security to protect your account, your job records and your information, and every action on a job is logged against who did it and when.
Download Rivvet Trade, set up your business and run your next job on a single source of truth. Every new trade is reviewed before their first job goes live.